WHAT OUR CLIENTS HAVE TO SAY:
"Thank you folks for the professionalism, great customer service and a beautiful result of our house.""
Ron + Bettina
"You are a 5 star company much care and precautions."
"My rug never looked so good. Wonderful Job."
"Great and Knowledgable Service. Thank you Ruth!"
"Great Job- Thank you! Added thanks to Hector for his services on the area rug."
G David Koepf
"Wonderful work! The finish on the rug was fantastic!!! I will use you again!"
"Service and workmanship was outstanding. Thank you!!"
"Very happy , excellent job in cleaning. One of the rugs has imitation fringe pad on, you can't tell! Both rugs look like brand new. Would recommend this place for sure. Very professional people and helpful."
Tim + Ann Luce
"As always Marvelous!! Thank You all."
"My two rugs were cleaned to perfection. I have oriental rugs that is very precious Thank you!!"
"Thank you - our carpet's never looked better your were/are very customer service oriented, hard, friendly- I will spread the word - to fuendo etc"
"The rug is beautiful. We had company for Christmas and all noticed the rug. We will be back. You do "Great" work. We also passed your name for our friends too."
"Having my rugs and runner cleaned and repaired was a pleasant experience. From the time of my first call with Ruth and follow ups with Kaitlyn, it was a joy to have such customer satisfaction. The fellows that picked up and dropped off were professional and cautious. Thank you again. I will recommend you!"
"Terrific work - was just great & the rug is beautiful now."
"Thank you so much for a great restoration! Very pleased and really is beautiful once again! You are true professionals and were patient and very kind thru process! Kudos to all your kind staff, Ruth. Happy Holidays."
"My heirloom Oriental Rug is Beautiful and in tremendous condition. It was very badly abused when we called for your help. You restored it to beauty and elegance. Thank you."
"Beautiful job! Colors are bright and the fringe is amazingly clean. I would recommend your services to anyone!"
"Good morning Ruth,
I’m glad I got to meet you yesterday. The rugs are absolutely gorgeous and the best they have ever looked. We got the big one in place but now I’m doing to turn it around because I put the nap in the same direction as before – time to flip it around before I put the table on top. I don’t miss that fringe at all. Here is sneak preview with my new dining room chairs. I’ll send you another photo once we get the table in place.
Thanks so much!"
"Hello again Ruth, Here are some photos of my dining room. The rug is absolutely gorgeous. You did a really great job on cleaning it and getting that fringe tucked under. Thanks so much and have a wonderful Christmas."
"I am delighted with how beautiful my oriental rug looks again. The original faded colors are back again. You surpassed my expectations. Thank you. Cheers,"
"Rug looks great! Excellent customer service."
"Excellent service! Excellent work! You have shown professionalism and high quality work. Thank you."
J. Stevens, Prescott
"The area rug is fresh, soft, and oh so clean. Thanks so much!"
"Thank you or your exceptional service, my rugs came out stupendous. I had not had them cleaned for a few years and knew it was past time. The colors are vibrant, the whites very white, I am very happy with the condition, they are soft to the touch just excellent in every way and I feel the price was very fair, thank you again. Will recommend you highly."
Nanci Healey, Prescott
“Great service! A really nice job on our pink rug.”
Thank you Ruth!
John & Sally McGill,
“Great! Everyone from Ruth to Kaitlyn, Hector and Justin were excellent! Glad I saved the ad in the rodeo newspaper flyer! My rugs look like new. I’ll be sure to pass on my recommendation to others who need the type of care you give to precious treasures.”
Thank you Ruth!
Anita Nordbrock, Prescott
“I just wanted to follow up on the services I received for the cleaning and restoration of the Persian rug I brought in.
The rug turned out absolutely lovely. When I took it in I wasn't sure what to expect and what was exactly needed. You were so very helpful and I appreciate it very much. The cleaning brought out all the colors and it actually has a lot more depth to it. The fringe restoration turned out just as lovely.
I will tell everyone I know about the services I received from Arizona Oriental & Specialty Rug Care.”
In a letter:
August 31, 2015
Arizona Oriental & Specialty Rug Care
P. 0. Box 11178
Prescott, AZ 86304
Attention: Ruth Durot
This is a "Thank You" letter. We want to thank you and all the members of your team who assisted us recently when we had our two heirloom Oriental Rugs cleaned.
From the point of contact to the return of our rugs, our experience was exceptional. I had questions on the estimate and you were gracious, patient and thorough in explaining the various options available to us. Our rugs came back on schedule and looked cleaner, brighter and fresher than they had in decades. From beginning to end, our experience with Arizona Oriental was outstanding.
Thank you and all the members of your team for the good work you do. We felt the price was extremely reasonable for the work done and are totally pleased with our experience.
Please feel free to use this letter as one of recommendation for any future clients. We will not hesitate to send our family and friends to Arizona Oriental.
Gerrie and John Meany
“We were about to haul our Indian Gabbeh rugs down to Phoenix for cleaning when we stumbled upon Arizona Oriental’s Web site. They inspected the rugs, provided a thorough written estimate and finished the work when they said they would for a reasonable price. The rugs have never been cleaner! We’re fortunate to have such a competent, knowledgeable and professional specialty rug service here in “Everybody’s Hometown.”
We highly recommend Arizona Oriental and will definitely use them again.”
~ Nora Tuggle, Prescott Resident
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